SoniQ Services Transforms Digital Cleaning Operations with Kubernetes and Serverless on AWS

GOStack partnered with SoniQ Services to modernise their platform delivery through a comprehensive DevOps transformation on AWS. By introducing Kubernetes, serverless architecture, automated CI/CD, Infrastructure as Code, the team established a fully self-service development platform that gave SoniQ’s engineers complete autonomy over their release cycle.

OVERVIEW

Information

  • Client: SoniQ Services
  • Industry: Facility Management SaaS
  • Project Type: DevOps Transformation, Cloud-Native Architecture
  • Services: Amazon EKS, Amazon RDS for PostgreSQL, AWS Lambda, Amazon S3, Amazon EC2, RabbitMQ, WebSockets, AWS WAF, GitHub Actions, Infrastructure as Code

Intro

SoniQ Services is a UK-based SaaS provider that digitises facility management operations across Europe. Their two flagship products, [SQ] ONE for digital cleaning operations and [SQ] DYNAMIC for sensor-driven on-demand cleaning, serve enterprise customers across seven countries. The platform handles real-time data from IoT sensors, mobile applications, multilingual interfaces, complex shift planning workflows.

As the customer base expanded, the existing infrastructure struggled to keep pace. Deployments were slow, the development team lacked the tools to ship independently. The architecture was not designed to scale individual services without significant risk.

SoniQ Services engaged GOStack to redesign their platform delivery from the ground up.

The Challenge

The core problem was not a single technical failure. It was a pattern of accumulated friction. Deployments required manual coordination between development and operations, which meant that releasing even a small change could take days. The monolithic application structure made it difficult to isolate and scale individual components, leading to resource contention during peak usage periods.

Developer autonomy was limited. Engineers depended on a central operations team to provision infrastructure, configure environments, approve releases. This created a bottleneck that slowed feature delivery and reduced the team’s ability to respond quickly to customer needs.

The platform also lacked a consistent security posture. Infrastructure was provisioned through ad hoc processes rather than a controlled, repeatable framework, making compliance and auditability difficult to maintain.

Our Solution

GOStack designed a cloud-native platform on AWS built around three principles: containerisation for scalability, serverless computing for operational efficiency, a GitOps workflow for full developer autonomy.

Containerisation with Amazon EKS formed the foundation. The core application was containerised and migrated to Amazon Elastic Kubernetes Service, providing a resilient scalable base for the microservices architecture. Each service could now be deployed, scaled, and updated independently without affecting the rest of the platform.

Serverless and managed services reduced the operational overhead of running stateful components. AWS Lambda handled event-driven processing, while Amazon RDS for PostgreSQL provided a managed, highly available database layer. RabbitMQ was used for reliable message queuing between services, ensuring that real-time events from IoT sensors and mobile applications were processed consistently.

WebSockets enabled real-time bidirectional communication between the platform and mobile applications used by cleaning staff. Facility managers could now receive instant status updates, sensor alerts, task completions without polling.

Infrastructure as Code was applied to every layer of the platform. All infrastructure was defined in version-controlled code, making environments fully reproducible and auditable. AWS WAF was integrated to enforce a consistent security boundary across all public-facing endpoints.

CI/CD with GitHub Actions completed the self-service model. Every change was managed through a pull request, automatically built, tested, deployed to the target environment without manual intervention. The development team gained full ownership of the release process, from code commit to production deployment.

Results

Deployment times dropped from days to minutes. The automated CI/CD pipeline eliminated the manual coordination that had previously bottlenecked releases, allowing the team to ship multiple times per day with confidence.

Developer autonomy increased significantly. Engineers could provision environments, deploy services, and roll back changes without waiting for infrastructure support. This shift in ownership accelerated feature delivery and improved team morale.

The EKS-based architecture gave the platform the elasticity to handle fluctuating workloads without over-provisioning. Services scaled independently based on demand, reducing infrastructure costs while maintaining high availability for enterprise customers.

Security improved through the consistent application of Infrastructure as Code. Every environment was built from the same controlled templates, eliminating configuration drift and making compliance audits straightforward.

Transformation Impact

The partnership with GOStack gave SoniQ Services a platform that matches the ambition of their product. The self-service model has removed the operational ceiling that previously constrained the engineering team, enabling faster iteration, more reliable releases, a stronger foundation for continued growth across European markets.

The shift to a CI/CD-first, Infrastructure as Code approach means that every change to the platform is traceable, repeatable, reversible. These are qualities that matter as SoniQ Services scales its enterprise customer base and expands into new geographies.

About GOStack

GOStack is a cloud and DevOps consultancy that helps engineering teams build, scale, and operate modern platforms on AWS. From greenfield architecture to complex migrations, GOStack works as an extension of the client team, bringing deep technical expertise in Kubernetes, serverless, CI/CD, Infrastructure as Code.

Why Partner with Us for Your DevOps Transformation?

Engineering teams that outgrow their delivery infrastructure need more than new tools. They need a new operating model. GOStack brings the experience to design that model, the technical depth to implement it, and the discipline to make it stick. Whether the challenge is slow deployments, limited developer autonomy, or fragile infrastructure, GOStack has the expertise to turn it into a competitive advantage. Contact us to architect for success.